Support

OneTV Connect Support

Beta access, setup guidance, and troubleshooting.

TestFlight access

Apple TV: https://testflight.apple.com/join/tPW5B1T8

iPhone & iPad: https://testflight.apple.com/join/QpQH9tYx

Install the TestFlight app first, then open the invite link.

OneTV Connect supports M3U / URL playlists, Xtream Codes, and MAC/Stalker portals.

EPG data can come from automatic Xtream EPG or custom XMLTV sources.

Choose your source type during onboarding.

Add your playlist URL or credentials.

Attach EPG data if needed.

Select categories to import.

Optionally connect Trakt and enable iCloud sync.

If channels don't appear, verify credentials and EPG URL.

For remote/Chromecast issues, ensure same network with local permissions.

Try switching player engine (MPV, VLC, KSPlayer) if a stream fails.

contact@onetvconnect.com

Include device, OS version, and description of the issue.